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To create an app password
- Open a browser on your computer and sign in to Office 365.
- Once logged in, click your profile icon on upper right. Then choose “My account“.
![Access O365 My Account setting](https://www.eduhk.hk/ocio/webdoc/images/o365/o365_myaccount.png)
- From the left panel, choose “Security info“. Then click the “+ Add method” on the right.
![Additional security verification](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd01.png)
- Choose “App Password” and click “Add“.
![Create and manage app passwords](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd02.png)
- When prompted, type a name for your app password, and click “Next“.
![Naming for your app password](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd03.png)
- Then you can copy the app password to clipboard and paste into your application. Click “Done” to close the window. (Note: You cannot retrieve the app password once your close the windows. Otherwise, you need to create a new app password.)
![Naming for your app password](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd04.png)
To remove an app password
- Open a browser on your computer and sign in to Office 365.
- Once logged in, click your profile icon on upper right. Then choose “My account“.
![Access O365 My Account setting](https://www.eduhk.hk/ocio/webdoc/images/o365/o365_myaccount.png)
- From the left panel, choose “Security info“.
![Additional security verification](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd01.png)
- On the right panel, look for the “App password” you want to remove, click the “Delete” on the right to remove it.
![Remove app password](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd05.png)
- Click “OK” to confirm.
![Confirm delete app password](https://www.eduhk.hk/ocio/webdoc/images/faq/image/mfa/mfa_apppwd06.png)
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